Flawless execution, service excellence

PRO FX focuses on providing excellent service and flawless execution through attention to detail for its customers. An authorised service agent for many globally acclaimed brands, PRO FX has been recognised by customers for providing the best after-sales support and service in the electronics industry of India.

  • Pre-Sales

    Customers can request for a site visit to their homes or offices during which the PRO FX team will assess the location and give advice on the best possible AV and automation solutions. Immense care is taken and the task at hand is detailed to the point of customisation for the convenience of the client. Redundancy and future upgradability of products is also discussed, prior to product selection. The approach to every client requirement and service is based on well-researched suggestions and design. Following the visit and based on specific requirements, PRO FX offers customised demonstrations and provides acoustics consultations for premium projects.

  • Sales

    Once a customer has decided and purchased the system or solution of his choice, PRO FX provides complete installation support. All the work is backed by solid product knowledge and the technical know-how imparted by the various global brands. Product usage training and acoustic guidance is also given to customers upon request.

  • Post-Sales

    Timely delivery of products and minimum downtime enables customers to enjoy a seamless AV experience. Hard-core AV capability as demonstrated by the 100+ skilled and capable in-house PRO FX personnel, assures of tackling any stray issues faced post-installation. Complete support is also given to customers when they need to acquire spare parts for select brands of products purchased. PRO FX also offers relocation assistance at a nominal cost and options for taking an Annual Maintenance Contract (AMC) with extended warranties.