SHIPPING & DELIVERY POLICY
All Electronics products sold on PRO FX store are sourced from suppliers authorized by the Manufacturer with minimum 1 year Manufacturer’s warranty & are serviceable at the corresponding Authorized Service Center(s) in India, unless specified otherwise.
All Electronics products are covered by free insurance which cover theft and damage during transit.
We provide free delivery on all the items where the total order amount is more than Rs. 50,000/-., unless specified otherwise. For lower value orders, delivery charges may be applicable.
Estimated delivery time
We have mentioned estimated shipping time on every product page. It may differ from one item to another item. Normally a product is delivered within 7 working days from date of your order, unless specified otherwise.
As soon as we ship a item you will get a mail confirmation with the courier company details and the tracking number for the shipment. You can track your product online on the respective courier companies website. You can always contact us if you find a delay in the delivery of an item, our customer care team will be happy to assist.
Preorder or Forthcoming: These items are soon to be released and we prebook your item for you. The item will be shipped to you on the day of its official release launch. The Preorder duration varies from item to item. Once known, release time and date will be mentioned on our site or by email
Out of Stock items: We don’t have these products available for sale. You can use the “Notify Me” feature and we will let you know whenever it is available for sale at PRO FX.com.
Permanently Discontinued of Product: Product is not available on PRO FX store because the product is obsolete or production for that particular product has been discontinued.
Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on firstname.lastname@example.org
We process all deliveries through reputed courier services or are hand delivered by PRO FX’s nearest branch or showroom.
If a courier service is not available in your area, we will contact you and try to work out a convenient alternate delivery location that is serviced by our courier partners.
Warranty and extra taxes or hidden costs
At PRO FX, we ensure that you do not have to pay any extra taxes, hidden costs or additional shipping charges. Whatever price mentioned on the website is the final price. You have to pay what you see on the website. Our prices are inclusive of all taxes.
Estimated delivery time for product to product
Items which are labeled as ‘In Stock’ on their respective product pages, are stocked in our various warehouses and it will take around 7-9 business days to reach our customers. Items which are labeled as ‘Imported’ on their respective product pages – the delivery of these items will take around 3 to 4 weeks. Products which are labeled as ‘Forthcoming’ are dispatched on the release date of particular product – release dates of particular product which is mentioned on the product page.
Currently we do not deliver items internationally . While you are welcome to purchase products through our website from anywhere in the world, but you’ll have to make sure the Delivery Address is within India.